In the event of a no-show or early checkout than a charge of up to 100% of the entire cost of the booking may be applied Note that some hotels may require cash or credit card deposit as a guarantee. This will be returned on departure minus any deduction incurred during the stay.
You may change your prepaid hotel reservation, but you will be charged the cancellation or change fee if changes are requested less than 14 days prior to check-in. If you do not change your reservation before the cancellation policy period applicable to the hotel you reserved, which varies by hotel (usually 15 to 30 days) prior to your date of arrival, you will be subject to a charge equal to the applicable nightly rates, tax recovery charges, and service fees. In the event you do not show up for the first night of the reservation and plan to check in for subsequent nights in your reservation, you must confirm the reservation changes with us no later than 30 days prior to the first night of the reservation to prevent cancellation of your reservation. If the entire reservation is canceled, you will be charged a cancellation fee equal to 30 % of your total Contract price. You agree to pay any cancellation or change fees that you incur. In limited cases, some hotels do not permit changes or cancellations of reservations after they are made.
The due balance will be collected through us 30 days before your check-in date. You will receive a secure payment link to complete your payment. If the due balance isn’t received at that time, it may result in canceling your entire reservation and losing your deposit. Please make sure to pay your due balance on your due date.
For quick answers to your questions or ways to contact us,
visit our Customer Support Center.
Or, you can write to us at: Support@checkinow.com
Or Contact us at: (813) 522-5531 / (888) 808-0988
100 S. Ashely Drive,Suite 600
Tampa, FL, USA